Kensington Partnership is working to ensure that all patients have access to the information they need about their healthcare. Our staff can provide information in a variety of formats in order to meet the needs of patients in accordance with the NHS Accessible Information Standard.
This includes, for example, providing information in a larger text format or as an audio file for patients who are blind or partially sighted; or providing information as a British Sign Language (BSL) video or via a BSL interpreter or through a speech-to-text reporter (STTR) for patients who are Deaf or have hearing loss.
We want to know if you need information in braille, large print or easy read. Kensington Partnership can provide you with a BSL interpreter but this MUST be arranged in advance (as the interpreter needs to be booked).
Much more information and advice can be found at www.signhealth.org.uk.
We want to know if we can support you to lipread or use a hearing aid or communication tool.
Please read the leaflet below for more information:
Accessible Information Standard Leaflet
Website Accessibility Information
Our website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.
Customise settings in:
- Have problems seeing the screen,
- Find it difficult to use the mouse or keyboard,
- Need help with language or reading websites,
then we recommend you visit the BBC website My Web My Way, which provides advice on how to make your computer easier to use, whether you are a Windows, Mac or Linux user.
If you have any needs relating to the way in which the Practice provides you with information, or if you are a carer for someone who needs information to be provided in an alternative format, please contact the surgery or inform a member of staff in person when you attend the practice.