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Noticeboard

Important Information: Practice Merger

From 18th January 2018 patients previously registered with Kensington Partnership and Mughal Medical Centre will now be able to view and book online appointments at Kensington Street Health Centre, Lower Grange Medical Centre and Mughal Medical Centre.

Please check carefully at which site you are booking at an appointment and only book appointments that you are able to attend.

Kensington Partnership is merging with three other GP Practices, Woodroyd Medical Practice, Dr de Haar & Partners and Mughal Medical Centre, to create one new Practice based at four locations. The new practice will have about 19,000 patients compared to approximately 9,000 currently registered at Kensington Partnership. This will give us the benefit of stability and make us stronger as we face the future. This merger will put us in a much stronger position to recruit the best staff, as top quality doctors and nurses will be attracted to a larger practice with more resources and more influence.

For the first 6 to 12 months it is unlikely that patients will notice any changes, as we work behind the scenes to identify the best ways of doing things across the new practice. 

For more details please read our practice newsletter.

Practice Management

Mrs Indira Rani-Bhatti (f)

The Practice Manager is involved in managing all of the business aspects of the Practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

If you have any complaints or comments about our practice you should address them to Indira. She is always happy to speak to patients who have any suggestions about improving our service.

Mr Mohammed Khaliq (m)

Business Manager

Administration

Mr Nigel Bull (m)

Practice Patient Engagement Lead

Our Patient Engagement Lead is always glad to receive comments and suggestions from patients and their carers about the services we provide.

This feedback may be through our Suggestion Slips, the Friends and Family Test, comments on NHS Choices, formal surveys or simply face-to-face conversations.

Mrs Asfa Sajjad (f)

Community Care Navigator

Asfa is here to help people find non-medical help which may be available from the Council or from voluntary community organisations. She comes to us with years of experience, working with various community and voluntary groups. If the doctor thinks Asfa may be able to help you, and if you agree, the doctor will arrange for you to talk to her.

Reception

Receptionists provide an important link for patients with the Practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with: prescription enquiries, financial claims, patient records and carrying out searches and Practice audits.

 
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