During the COVID-19 outbreak, the practice is operating in a very different manner.
Appointments will largely be conducted by telephone or even video rather than being face to face and we are very focussed on the large numbers of unwell patients that we are managing and supporting.
We would like to reassure you that we are still very much still here to help and support you with any concerns or queries you have. We are only too aware that children will continue to get unwell from the usual childhood ailments, unrelated to COVID-19 and will require the normal standard of care.
All community health and social care services remain in operation. Health visitors, 0-19 Teams, social care and workers, hospitals and GP practices (including ours), Out of Hours and 111 are all still providing care and support. Please call them if you have any concerns.
Our normal telephone / switchboard number remains the same for you to call us too. To ensure your call is appropriately prioritised and directed to the right clinician, please mention to the receptionists what your query or concern is about and also if your child is being given early help support; on a Child Protection Plan; on a Child In Need plan, or if you are looking after a child who is in foster care.
The following have some useful advice and suggestions that can help children and families cope with having to remain socially isolated, in lockdown and socially distanced from others in challenging times.