We have been advised that the IT issues that we were experiencing yesterday are now resolved and this morning our receptionists will be able to assist our patients. From 12noon our telephone lines will be closed for our monthly staff training and they will reopen on Thursday 16th September. Thank you for your patience.
The issues have now been identified and the work is in progress to resolve these issues as soon as possible. We will keep you updated.
Please note that Bradford NHS Computer Network is down this morning and therefore we are unable to process your calls. We shall update the website as soon the issue is resolved. We apologise for your inconvenience. Thank you for your understanding
Today is #WorldSuicidePreventionDay and it might be helpful to show you how to check in on someone if you think they’re thinking about suicide. If someone is feeling mentally unwell, they may begin to contemplate taking their own life. #ReachOut #Ask #Talk
NHS blood test tube shortage set to worsen - BBC News Due to a national shortage of blood testing tubes we are only able to carry out blood tests for urgent requests until this situation improves. Thank you for your patience.
Please see the flyer for our next walk-in vaccination clinic
Information About Our New Telephone System Our GP Partners have spent thousands of pounds upgrading our telephone system which now works as a call centre. We have a call queue which will allow 30 people to hold until their call is answered by reception or they disconnect the call themselves. If this call queue is full and 30 people are holding then you will hear an engaged tone or a message which will tell you that we cannot take your call at this time, please try again later. In this instance you must keep trying until you enter the queue. Once you are in the queue you will hear a recorded message which will tell you if all routine appointments have been taken for the day. Our telephone system allows us to access call recordings instantly and to run call reports that will clearly show if a call has been [...]
Visiting your GP Surgery? Test and isolate if you have any symptoms continue to respect (2M) Social distancing , wash/sanitise hands regularly. If you have symptoms you must get a PCR test as soon as possible and before visiting your GP. Rapid Lateral Flow tests should not be used to confirm infection. Its vital that you and anyone in your household isolate until you receive your test result, and for 10 days thereafter if the result is positive. In line with current government guidance patients are required to continue to wear all face coverings in all health care settings. Face coverings primarily protect others, so doing so - unless exempt - is key to preventing spread of infection. Please wear face coverings Thank You
This poster explains why there is no change regarding face masks and social distancing when using your GP practice